We deliver Worldwide. You will find below our delivery details for the UK and the rest of the world but if you would like a specific delivery cost please contact us at firstname.lastname@example.org.
We use both Royal Mail Postage and DPD next day couriers. All our Royal Mail delivery costs to both the UK and worldwide are based on the weight of the parcel. When making your purchases please select your shopping cart and use the “Estimate Shipping & Taxes” Button which will give you a choice of shipping charges. Some options may not be available if the weight for that option has been exceeded. We do not profit from our shipping charges but cover the costs of postage & packaging.
Please note that once payment is made we cannot change the delivery method or make any refunds.
We aim to hold all items in stock and endeavour to dispatch your order the same day if ordered before 3pm. Orders placed after this time will be dispatched the following working day. If an order is placed on a Friday after 3pm, dispatch will occur on the following Monday providing it is not a public holiday.
We will only deliver the goods to the address you specify for delivery on your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence) We will not accept any claim in respect of damage in transit, shortage or non-delivery unless written notice is given to the Company and to the Carrier by the consignee as follows:-
For damage in transit - within 3 days of the receipt of the goods.
For shortages - within 3 days of the receipt of the goods.
For non-delivery - within 10 working days of the date of the invoice for UK deliveries and 21 days for International Deliveries.
You will become the owner of the goods you have once they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. If you are asked to sign for goods that are visibly damaged please make a note of this when signing. If they are damaged beyond use you are able to refuse to sign for the goods. In either case, please contact us as soon as possible.
UK orders placed and authorised before 3pm any weekday (excluding bank holidays) are usually dispatched the same day. Orders placed after this time will be dispatched the following working day provided it is not a public holiday.
Normally we use Royal Mail 1st and 2nd Class Mail depending on which service you choose at the time of purchase. For UK orders over £30.00 excluding postage and taxes we will automatically send using Royal Mail Signed For. If you would like your order sent using Royal Mail Signed For please use the shipping options for 1st and 2nd Class Signed For. Please note that once payment is made for an item, unfortunately we cannot change the postal method or make any refunds.
We are also able to provide for the UK only a next business day delivery service using DPD couriers. A flat rate of £8.00 is charged for this service within the UK. If an order is placed on a Friday after 3pm using next day delivery, dispatch will occur on the following Monday provided it is not a public holiday. If an order is placed on a Friday before the cut-off point of 3pm using next day delivery, dispatch will occur that day but your item will not arrive until Monday provided it is not a public holiday.
If you require an item urgently, we recommend using our DPD courier service for mainland postcodes. Please contact us for delivery to the Channel Isles and Scottish Highlands.
Free UK Delivery Charge.
All orders with a total of £100 and over excluding postage and taxes will receive free shipping within the UK only. These orders will be sent by Royal Mail by 2nd Class Signed For
UK Delivery Times.
As an indication, the following delivery times can be expected although we cannot guarantee these timescales as items can get delayed in transit.
Royal Mail 1st Class - 1 to 2 Working Days
Royal Mail 2nd Class - 2 to 3 Working Days
DPD UK Courier – 1 Working Day
Please note, if an order is placed on a Friday after the cut-off point of 3pm, dispatch will occur on the following Monday provided it is not a public holiday.
The DPD Next Working Day delivery option DOES NOT apply to the Scottish Highlands and all UK Islands.
Europe & Rest of the World Deliveries.
International orders placed and authorized before 3pm (GMT) any weekday (excluding public holidays) are usually dispatched the very same day.
Normally we use Royal Mail Airmail Small Packets service.
We can also offer the Royal Mail International Signed for Small Packets for an additional charge. This service also provides loss & damage compensation up to £50.
Please note that once payment is made for an item, unfortunately we cannot change the postal method or make any refunds.
Europe & Rest of the World Delivery Times.
As an indication, the following delivery times that can be expected although we cannot guarantee these timescales as items can get delayed in transit.
Delivery within the EU usually takes around 5 working days, but please allow up to 10 working days.
Delivery to the rest of the world usually takes around 8 working days, but please allow up to 14 working days.
Delivery Address Options.
In the interests of customer security all items must be shipped to the address where your payment method is registered or the address specified for delivery on your order.